Map Customer Feedback
to Product Features
Automatically categorize feedback from email, support tickets, and surveys. Route insights to the right product managers with AI impact scoring — so nothing falls through the cracks.
Simple Pricing
Everything you need to close the feedback loop
- ✓Unlimited feedback ingestion
- ✓AI feature categorization
- ✓Impact scoring & prioritization
- ✓PM routing & notifications
- ✓Email, tickets & survey integrations
- ✓Analytics dashboard
- ✓Priority support
14-day free trial · No credit card required
Frequently Asked Questions
How does the AI categorize feedback?
Our model is trained on product management taxonomies and uses your existing feature list to classify each piece of feedback. It learns from corrections over time, improving accuracy with every use.
Which feedback channels are supported?
FeedbackMapper connects to email inboxes, Zendesk, Intercom, Typeform, and CSV uploads out of the box. Webhook support lets you pipe in data from any custom source.
Can I customize how feedback is routed to PMs?
Yes. You define routing rules based on feature area, impact score threshold, customer tier, or any combination. PMs receive Slack or email digests on a schedule you control.